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Thanks for being transparent and following up with a post.
This morning I sent Melanie Baker links to the aforementioned GetSatisfaction posting and to my blog at http://codingrelic.geekhold.com/, and will watch my feed's page at http://www.postrank.com/feed/2bee36818fb4b9bdcf... to see the outcome. It should be interesting: I switched to disqus for comments in July, but the older articles still have comments from blogger.com's built-in commenting system. We'll see what happens.
The Get Satisfaction problem appears to have been an issue of Mr. Gentry's issue getting swallowed up within someone else's larger issue, which, when that got fixed, we chalked up as taken care of. My bad on that one.
The main point of my comment on louisgray.com was the impact of the long delays of the PostRank metrics. If an article has a PostRank of 1.0 for its first several days, then even if the metrics are subsequently corrected the damage has already been done: people that pay attention to the PostRank have already marked the article as read.
You said you've added capacity to mitigate delays in processing the metrics. Thats good! I'll cross my fingers and we'll move forward.